In the last post I went through some of the demographic data about the users who responded to our User Survey. This time I am going to cover more about what new services and features users are asking for.
In the last post one of our readers, Scott, asked "What were results of the future direction questions?" Hopefully this post will help answer that question.
In the survey we asked what additional services you were interested in, here's what you told us:
It also turns out that many of our Linux users are interested in having a Technical Support contract, so we are working on developing a support offering to help meet that need. We are still ironing out the details - stay tuned for more information about this in the next couple of weeks.
Many of our users would like us to provide remote Professional Services. We are looking at several options in this area, including partnering with security consulting companies that are knowledgeable about using Firewall Builder for firewall management. We are still looking for partners in some regions, so if you are a security consultant and you are interested in partnering with us send me an email at mike 'at' netcitadel 'dot' com.
Finally, we asked users about what additional firewall platforms they would like to be able to manage with Firewall Builder. Somewhat surprisingly MS Windows Server (2003 & 2008) was the overwhelming winner in this category.